(De)codificando o (In)visível: o design de interação como uma abordagem sensível para o projeto de interfaces tangíveis.

Abstract

Interaction design is an area that studies human experience and all aspects involved in the communication between objects and individuals. Such as inclusive design is grounded in a user-centered design approach and emphasizes the feeling of empathy in the process of thinking about effective solutions. Among all different types of interaction, tangible interfaces establish a connection between the physical and digital worlds through gesture-based interactions. Combining the manipulation of concrete objects and digital elements, tangible interfaces have the potential to enhance learning. Enlightened by these concepts, this research intends to investigate how designers have produced tangible interfaces projects in the most recent years. The goal is to recognize methods and repertory that could subsidy the production of assistive resources focused on the reading and interpretation of architectural heritage inserted in museum contexts and select guidelines to support projects with tangible interfaces. The theoretical discussions present the concept of user experience (cf. NORMAN, 1988; 2004; DESMET AND HEKKERT, 2007); interaction design (BENYON, 2005; GARRETT, 2010; ROGERS, SHARP AND PREECE, 2011;); and inclusive design (HOLMES, 2016). Guided by the methodological proposal of the systematic review process described by Felizardo et al. (2017), the work searches for studies that describe the development of tangible interfaces. It was determined to investigate scientific productions published in the most relevant journals in the area of technology and architectural representation. All final studies selected were analyzed considering Benyon's (2005) precepts, which establish four elements involved in interaction design: People, Activities, Context, and Technology. As a result, it was possible to identify the main methods that conduct the process of developing tangible interface projects, and how to contemplate the user experience. According to the comparison between the theoretical references and the information obtained in the systematic review, it was possible to select guidelines that support the development of assistive resources aimed at representing the architectural heritage, inserted in the exhibition context. As a contribution, it is expected to stimulate the production of assistive resources from user experience bias. For contribution, the study expects to encourage the production of assistive resources from user experience bias.