Processo de empoderamento dos usuários de um CAPS no contexto da atenção psicossocial.

Abstract

This study analyzes the process of empowerment of users in a Psychosocial Care Center in the city of Alegrete RS. This is an excerpt from the qualitative phase of the study capsul delimited in the field of evaluation of mental health services, observing structure and process result of the quantitative approach and qualitative epidemiological approach, characterized as responsive, constructivist approach hermeneutic dialectic. The methodological approach of the study capsul II occurred through the Assessment Fourth generation. This thesis makes use of the observation data of 253 hours recorded in field diaries of three researchers who participated in the collection during July and August 2011 in the city of Alegrete-RS. The results were organized into thematic units that classify the empowerment process into three levels, namely the individual, group and structural. At the individual level highlighted the difference in the level of autonomy of some users in relation to others. At the group level stood out the collective initiatives of conducting groups within the service, for users without interference of workers. At the third level, structural or political, discusses the relationship of dependence in relation to service users, in the sense that should encourage the user to navigate the social spaces without the need to request special rights. It is concluded that in both levels, practitioners appear as important mediators and may be responsible for, or at least contributors both in development and in the inhibition of autonomy and empowerment of subjects.